Shipping & Delivery
At Nations Optics, every order is handled with care and precision. Whether you've ordered frames, lenses, or complete prescription eyewear — we ensure quality at every step before it reaches your door.
Estimated delivery time
5 days
Most orders
Frames, lenses & accessories
7 days
Complete eyewear
Custom prescription crafting required
If your order requires more than 7 working days, we notify you on WhatsApp within 36 hours of placing your order. You can cancel within this window for a 100% full refund — no questions asked.
Shipping charges
| Order type | Shipping charge |
|---|---|
| Frames only | As per checkout |
| Lenses only | As per checkout |
| Complete eyewear (frame + lens) | As per checkout |
| Free lens fitting | On prepaid & advance+COD orders |
Exact shipping charges are displayed at checkout based on your location. We ship within India only.
How your order is processed
Order confirmed
Instant email + same-day WhatsApp confirmation with your order process details.
Crafting your order
Lenses are custom-fitted to your frame based on your prescription. We aim to dispatch same day or next working day.
Pre-dispatch quality verification
For complete eyewear, quality check screenshots shared on WhatsApp — coatings, prescription match, and overall quality.
Dispatched & tracked
Tracking link shared on WhatsApp and email. Courier transit takes 2–5 working days after dispatch, depending on your location.
Delivered
Invoice sent on WhatsApp and email after delivery for your records.
Quality checks before every dispatch
Prescription match
Coating verified
Frame fit & size
Zero-tolerance policy — if there is even a ±0.25 power mismatch, we cancel and issue a 100% refund immediately. See recently verified orders →
Returns & refunds
Order modification
Cancel or modify within 24 hours of placing your order for a 100% refund.
10-day return policy
Return eligible products within 10 days of delivery in original packaging with all accessories and invoice.
Exchange for wrong or defective items
One-time exchange within 10 days at no extra cost. Full refund if replacement unavailable.
Refund timeline
Full process including pickup, inspection, and credit back to original payment method takes 8–15 business days.
FAQCommon questions answered
WhatsApp us87553-87553
Returns & exchangesFull policy details
Recent ordersSee crafted eyewear
Exclusive Offers
Sitewide
33%
OFF
Flat 33% off on all products
Already applied on every price · no coupon needed
Auto-applied
10%
OFF
On orders ₹1,200 – ₹1,799
No coupon needed · saves automatically
Auto-applied
15%
OFF
On orders ₹1,800 – ₹3,199
No coupon needed · saves automatically
Best Deal 🔥
20%
OFF
On orders above ₹3,200
No coupon needed · saves automatically
Pay Advance
₹50
SAVED
Pay advance amount at checkout
Flat ₹50 off · pay balance on delivery
Pay Full ✓
₹100
SAVED
Pay full amount at checkout
Maximum saving · instant confirmation
N
Nations Optics Assistant
● Online
👋 Hi! I'm your Nations Optics assistant. Ask me anything about lenses, frames, or prescriptions!